Data deletion

Last updated 14 November 2026

You can have your data removed from Sambung at any time. Choose the case that fits you.

If you run a Sambung workspace

• Disconnect your WhatsApp number, Facebook Pages, Instagram accounts and ad accounts in Settings. Sambung stops receiving data from them straight away and deletes their saved access tokens.
• To delete the whole workspace, email keva.aitech@gmail.com from the owner's email address with the subject "Delete my Sambung workspace". We confirm the request and delete the workspace's contacts, messages, media, ads data and user accounts within 30 days.

If you removed Sambung from your Facebook account

Removing the Sambung app in your Facebook settings stops our access to your account. To also delete data we already hold, email keva.aitech@gmail.com with the subject "Delete my data" and the name of the business or Page you connected.

If you messaged a business that uses Sambung

Ask that business to delete your conversation, or email keva.aitech@gmail.com with your phone number and the business's name. We will pass the request to the business and help them delete it. Reply STOP to the business at any time to stop its broadcasts.

We reply to every deletion request within 7 days and finish deletion within 30 days.