For car sales agents who run ads
Only talk to leads who can actually buy.
Sambung answers every WhatsApp lead from your ads in seconds, asks your loan questions, and hands you only the buyers who qualify, with their answers ready. You stop chasing. You start closing.
Works for solo agents, dealers and sales teams. Made in Kuching, Sarawak.
The problem
You pay for every lead. Then you spend your night finding out most can't get a loan.
96 min
Typical wait for a first reply when salespeople answer by hand. That's an hour and a half for a buyer to find another seller.
47%
Of ad leads send two messages or fewer. If nobody answers fast, they're gone.
2×
Leads answered within five minutes sent their loan documents about twice as often as slower ones.
From 776 Click-to-WhatsApp ad chats at a used-car dealer in Kuching, October 2026.
How it qualifies
Sambung sorts the leads. You close the sales.
- 1
Your ad brings a chat
Someone taps your Facebook or Instagram ad and messages you on WhatsApp. Sambung notes which ad it was.
- 2
Sambung replies in seconds
Day or night, in Malay, English or Chinese. It answers the question they sent from your ad first, so it never feels like a bot wall.
- 3
It asks your questions
Tap-to-answer buttons for the things that decide a loan: salary to bank or cash, EPF, job type, licence. Typed and voice answers count too.
- 4
You get the ones who qualify
Qualified leads land in your inbox with every answer attached and a phone alert. People who can't buy are told kindly and tagged, not ignored.
You set the rules. For example: salary to bank with EPF qualifies, part-timers and no licence don't.
Everything after the first message
From ad click to car sold, in one app.
One inbox on your phone
Every WhatsApp chat in one list with the ad it came from, its stage and the answers it gave. Install it on your phone and get push alerts.
Qualifying flows you can draw
Build the question path on a simple canvas, or start from the ready car loan template. Change a question in a minute.
AI that knows when to stop
Optional AI answers side questions from your own FAQ and stock list, then returns to the flow. It never makes up an answer and hands over when unsure.
Follow-ups that don't forget
Leads who go quiet get a nudge after a day, three days, a week. Templates take over when WhatsApp's 24-hour window closes.
Loan forms and documents
Send a short online form for IC, payslips and bank statements. Sambung checks what's missing and reminds the customer.
Bookings with reminders
Book a viewing or test drive from the chat. The customer confirms on WhatsApp and gets a reminder the day before.
Cost per lead and per sale
Spend syncs from Meta. See cost per chat, per qualified lead and per car sold for every ad, so you know which one to keep.
Better ads over time
Sambung sends qualified leads and sales back to Meta (Conversions API), so your ads learn to find more buyers like them.
Ready for a team
Invite salespeople, share leads fairly, pass a lead on when nobody replies in time, and hide customer phone numbers if you need to.
Ad results
Know which ad sells cars, not which ad gets clicks.
Meta tells you the cost per message. Sambung follows each chat to the sale and shows the cost per car sold for every ad. Put your budget behind the one that works and pause the rest.
The real Sambung inbox, shown with demo data.
When you take over
Pick up the chat already knowing who you're talking to.
Salary, EPF, job, licence, the car they want and the ad they came from sit right beside the chat. No scrolling back, no asking twice. Book the viewing from the same screen.
Who it's for
Anyone who spends on ads and wants to check a lead before giving it their time.
Built for you first
Car sales agents
You run your own ads and answer every lead yourself, often at night. Sambung is the assistant who replies first, asks about salary, EPF and licence, and wakes you only for buyers the bank will approve.
- · Works with one WhatsApp number
- · Runs on your phone, with push alerts
- · Know your cost per car sold, not just per lead
Dealers and sales teams
One number for the whole showroom. Leads are shared fairly, passed on when someone doesn't reply in time, and you see each salesperson's results.
Other ad-driven sellers
Property agents, insurance, tuition, renovation. If your ads send people to WhatsApp and only some of them can buy, the same flow works with your own questions.
Built where the leads are
Shaped inside a working used-car dealership in Kuching.
Sambung comes from the day-to-day of selling Myvis and Sagas in Sarawak: around 1,200 ad leads a month, loan questions at 11pm in casual Malay, and an ad budget that has to pay for itself. Every question flow and follow-up in Sambung was tested on real buyers there first.
Questions
I'm a solo agent. Is Sambung for me?
Yes, that's who we built it for first. If you pay for Click-to-WhatsApp ads and spend your evenings answering people who can't get a loan, Sambung takes that part off you. You only need one WhatsApp number to start.
What happens to leads who don't qualify?
Sambung tells them politely, using your words, and tags them with the reason (for example part-timer or no licence). They stay in your contacts, so you can reach them again when their situation changes.
Will an AI talk to my customers by itself?
Only if you switch it on. The questions are a fixed flow you control. The AI is optional: it can answer side questions from your FAQ and stock list, and it hands the chat to you when it doesn't know or the customer asks for a person.
Which languages does it reply in?
Malay, English and Chinese. Write your questions once and Sambung translates them. It replies in the language the customer writes in.
Do I need the WhatsApp Business API?
You need a WhatsApp number on Meta's Cloud API, which you connect inside Sambung after you sign up. Our setup guide walks you through it. Connecting with one click through Facebook is waiting on Meta's approval.
Who pays for WhatsApp messages?
Replies to a customer who messaged you are free inside WhatsApp's service window, and chats from Click-to-WhatsApp ads get a longer free window. Meta charges for some template messages and bills your own Meta account directly.
Is it only for cars?
No. It works for anyone who runs ads to WhatsApp and needs to check a buyer before spending time on them: property, insurance, education, renovation. We started with car sales because loan checks make qualifying so important.
How much does it cost?
We're onboarding our first users now and pricing isn't final. It will be in Ringgit with no per-message markup, and we'll confirm your plan with you before any charge.
Let Sambung take the first reply tonight.
Create your workspace, connect your WhatsApp number and switch on the car loan questions. Your next ad lead gets answered in seconds.